Exclusive partner · Egypt
Every call.Every chat.Every dialect.
Super-intelligent Arabic voice AI infrastructure.
- Phone
- Messenger
- Web
- Kiosk
Trusted by
بحرينيBahrainiسعوديSaudiإماراتيEmiratiكويتيKuwaitiقطريQatariعُمانيOmaniعراقيIraqiشاميLevantineمصريEgyptianسودانيSudaneseيمنيYemeniمغربيMoroccanجزائريAlgerianتونسيTunisianليبيLibyanفصحىModern Standard
Who we are
Built in Bahrain for every customer conversation.
Voysera is the communication layer between your customers and your business — an Arabic AI voice agent on 16 dialects, 70+ languages and 6 channels: phone, WhatsApp, Instagram, Messenger, web and kiosk. We run the agents and the workflows behind them, so every conversation is answered, handled and closed end to end.
- The customer
- Gets an instant answer in their own language, day or night.
- The business
- Serves every conversation without growing the team.
- Your team
- Takes the complex cases, with the full context of the conversation.
The problem
Call centres don't scale. Demand does.
- 01
Peaks break the queue
Callers hold, give up and call back, so the load doubles at the worst moment.
- 02
Nights and weekends
After hours means voicemail, overtime or requests that are never picked up.
- 03
Press-1 menus
IVR trees frustrate callers and usually still end with a transfer.
- 04
Language coverage
Every Arabic dialect, English and expat languages are costly to staff on every shift.
- 05
Outbound at volume
Collections, reminders and surveys need temporary teams and weeks of dialling.
- 06
Work after the call
Notes, follow-ups and system updates are manual, slow and easy to miss.
Partners
Trusted by the region's leading names.
Growth partner
Investment banking
Islamic banking
Problem and solution
Same outcomes. A fraction of the time and cost.
TaskThe traditional wayWith Voysera
Reach 100,000 customers with a campaignTemporary call teams, 2–3 weeks, uneven coverageLive in days, every call logged and on script
Handle peak call volumesCustomers wait, abandon or call backEvery call answered at once, no hold time
Serve customers after hoursOvertime, voicemail backlog, missed requests24/7 on voice, WhatsApp, Instagram, Messenger and web
Serve every Arabic dialect, English and 70+ more languagesMultilingual hiring is costly and hard to scheduleEvery dialect and language from day one
Collections and payment remindersManual dialling, uneven follow-up, agent fatiguePolite, persistent calls with structured outcomes
Finish the work after the callAgents type notes and update systems by handAutomations update systems and message the customer
At scale
Built for volume. Automated end to end.
- 16
- Arabic dialects, spoken natively
- 24/7
- Answered, no hold, no queue
- 70+
- Languages, Arabic-first
- 6
- Channels, one platform
What runs on Voysera
- Inbound linesService hotlines answered by AI agents
- OutboundCollections, reminders, surveys and sales
- Social channelsWhatsApp, Instagram and Messenger, AI-handled
- Chat to voiceOne tap in a chat, a call back in seconds
- Kiosks and screensVoice self-service in lobbies and malls
Workflows, end to end
- Multi-step workflows
- WhatsApp, SMS and email
- System and CRM updates
- Callbacks booked
- Hand-offs with context
- Every conversation scored
Every conversation, on every channel, ends in an outcome: the record is updated, the customer gets a message, and the exchange is transcribed, scored and reported.
Infrastructure and reliability
One infrastructure for every channel.
- ChannelsPhone · WhatsApp · Instagram · Messenger · Web · Kiosk
- AI agentsReal-time voice and chat, Arabic-first
- WorkflowsMulti-step journeys, tools, APIs and hand-offs
- TelephonyCarrier-agnostic SIP: any carrier, any PBX
- DeploymentOur cloud or fully on your premises
Carrier-agnostic telephony
Connects to any carrier or PBX over standard SIP. Keep your numbers and your provider; calls reach the agent directly.
Capacity reserved per customer
Dedicated capacity and an inbound reserve, so campaigns never crowd out service lines.
Elastic by design
Scales horizontally with your traffic, in our cloud or on your own servers, with capacity sized to your volume.
No single point of failure
AI runs across several providers and regions, with automatic fallback mid-traffic.
Zero-downtime releases
Updates never interrupt a live conversation, and any version can be rolled back instantly.
Use cases
One platform, every industry.
- 01
Banking
Balances, card blocks, disputes and identity checks.
- 02
Finance
Loan details, repayments, top-up offers and past-due reminders.
- 03
Telecom
Plans, usage, bill payments, top-ups and outage triage.
- 04
Insurance
Policy questions, quotes and renewal reminders.
- 05
Government
Service enquiries, citizen reports and appointment booking.
- 06
Retail and malls
Orders, returns, offers and voice wayfinding on kiosks.
- 07
Collections
Promise-to-pay calls with structured outcomes, at volume.
- 08
Surveys and research
Satisfaction surveys and market research at scale.
New · Voysera Chat
The Arabic AI chatbot for your website
Train it on your website and files in minutes. It answers 24/7, books appointments, collects leads and hands the chat to your team when a person is needed.
- Arabic firstGulf, Levantine and Egyptian Arabic, and English
- Everywhere you chatYour website, plus a share link for WhatsApp, Instagram and email
- Live in minutesOne line of code. WordPress, Shopify, Wix, Webflow, Salla and Zid
Visit Voysera Chat Build and test free. Plans from $29 a month.
Powered by voysera.siHow it works
From first word to final outcome.
- Instant1
Reach out
Phone, WhatsApp, Instagram, Messenger or web.
- Opening2
Verify
Recognises returning customers and checks identity by voice.
- Conversation3
Understand
Any Arabic dialect or English, switching when the caller does.
- During the call4
Act
Updates records, books callbacks and sends messages live.
- After the call5
Close
Hands off with full context, or wraps up. Every call is scored.
Our commitments
Six commitments in every deployment.
- 01
Always answered
Capacity is reserved for your lines, so every call is picked up at any volume.
- 02
Your data, your choice
Run in our cloud or fully on your premises, inside your network.
- 03
Personal data protected
Role-based access masks personal data from users who do not need it.
- 04
A human when it matters
Complex cases reach your staff with the full transcript and context.
- 05
Safe changes
Improvements ship without disrupting service, and can be reversed at any time.
- 06
No lock-in
Multiple AI providers with automatic fallback, under one platform.
Questions
Arabic voice AI, answered.
What is an Arabic AI voice agent?
An Arabic AI voice agent is software that answers phone calls, WhatsApp and web chat in Arabic dialects — understanding the caller, acting on their request and finishing the job. Voysera is an Arabic-first AI voice agent built in Bahrain: 16 dialects spoken natively, 70+ languages, 6 channels and 24/7 availability on phone, WhatsApp, Instagram, Messenger, web and kiosk.
What is Voysera?
Voysera is a voice AI company in Bahrain and an Arabic-first AI voice agent platform. It puts AI agents on phone lines, WhatsApp, Instagram, Messenger, web chat and kiosks, and runs the workflows behind them, so every conversation is answered, resolved and recorded end to end. Voysera W.L.L. is based in Manama and serves enterprises across the GCC.
Which Arabic dialects does Voysera speak?
Bahraini, Saudi, Emirati, Kuwaiti, Qatari, Omani, Iraqi, Levantine, Egyptian, Sudanese, Yemeni, Moroccan, Algerian, Tunisian and Libyan Arabic, plus Modern Standard Arabic. Agents also speak English and 70+ other languages, and switch when the caller does.
Can Voysera replace our IVR with AI in Arabic?
Yes. Voysera replaces press-1 IVR menus with natural Arabic speech on any carrier or PBX over standard SIP — you keep your numbers and your provider. Callers speak in their dialect; the agent resolves, routes or transfers the call.
Does Voysera work as a WhatsApp Business AI chatbot in Arabic?
Yes. Voysera runs the same AI agents on WhatsApp Business, Instagram, Messenger and web chat in Arabic and English. A customer can go from a chat to a live voice call with one tap, and every conversation is logged and scored.
Is Voysera an AI call centre for Arabic?
Yes. Voysera is an Arabic AI call centre platform: inbound service lines, outbound campaigns, collections and surveys — in every Arabic dialect and English, 24/7, with CRM updates and human hand-off when needed.
Can Voysera run on-premises?
Yes. Voysera runs in our cloud or fully on your premises, inside your network, for banks, telecoms and government entities that need data to stay in-house. Khaleeji Bank runs its call-centre agents on-premises.
How does Voysera scale?
Capacity is reserved for each customer and sized to their volume, with an inbound reserve so outbound campaigns never crowd out service lines. Voysera scales horizontally in our cloud or on your own servers.
Who uses Voysera?
Zain Bahrain offers Voysera's voice agents through OneCX, its customer-experience portfolio. GFH Financial Group runs voice kiosks at GFH Tower, inbound service and outbound campaigns on Voysera, and Khaleeji Bank uses it for its 24/7 call centre. In Egypt, DID is Voysera's exclusive partner.
What does a Voysera agent do during and after a call?
It verifies the caller, updates CRM and core systems, books callbacks and sends WhatsApp, SMS or email follow-ups. After the call, the conversation is transcribed and scored, and complex cases reach your staff with the full context.
What happens if an AI provider goes down?
Voysera runs across several AI providers and regions with automatic fallback mid-traffic, and releases ship without interrupting live calls.
How do we get started?
Email hello@voysera.si or call +973 6676 6778. We scope one line or campaign, run a live demo on your use case and share pricing. Campaigns typically go live in days.
Let's talk
Let's put a voice agent on your busiest line.
Leadership
- Luay NasrManaging director
- Zaid KaraymehManaging director